15/03/2020 Update due to Covid-19
Because of the given situation of the corona virus pandemic we have to pause our money back guarantee unfortunatly. We will reactivate our money back guarantee when the situation normalizes again. Please excuse this inconvenience.
Our 30 days guarantee starts from the day of purchase, meaning when we receive your order. If during those first 30 days of using our products, you’re not satisfied, please fill in the form below and we will refund you 100% of your money. We do no refund product costs or resend products when your order didn´t arrive on time. We ship products with the spanish national postal service Correos. Therefore we do not have any influence on arrival times or punctuality once products have been sent. In order to receive your 100% refund, the products must be sent back. They must not be completely empty, nor damaged or broken but can be opened and used. Any shipping fees that apply, are to be covered by the customer.